Returns & Exchanges
At Australian Bodycare, we offer a 100% satisfaction guarantee, allowing you to return your products within 180 days if they do not meet your expectations. Whether you have changed your mind or experienced a skin reaction, we are committed to making the return process as seamless as possible.
Contact Support
Send an email to our customer service team with your order number and the reason for your return to initiate the request.
Prepare the Package
Securely pack the items in their original packaging, ensuring all bottles are tightly sealed to prevent leakage during transit.
Ship the Items
Affix the provided return label to your parcel and drop it off at your nearest authorized postal service point.
Receive Your Refund
Once our warehouse receives and inspects your return, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing